FAO James et all

[#1]

Thanks James, you've been great buddy.  Just like on all the other threads where you've intervened so many times before.  How many other ISP's can boast service like that I wonder?!

[#2]

Almost 4 days of steady DSL conection now... Fingers crossed

[#3]

Almost 5 days now... Think it's cured.  James, can we get BT to lower SNR now?  Just lowering it to 9db would get me full sync...
Many thanks

[#4]

Hi Matt,
BT have just reduced it to 12F for you (although it might take a couple of hours for it to go through.
They don't like doing it in big chunks, so they've reduced it by 3dB first for you to monitor for a couple of days.

[#5]

Ta James, excellent job

[#6]

Now my IP profile seems stuck at 5500.  Any particular reason?  Bloody BT.

[#7]

You'll need to wait a bit longer I'm afraid.  Could take as much as 3-5 days.

[#8]

I wonder what prompted BT to choose a line management protocol that's fraught with inherent problems. Other local loop providers seem to get by quite well without such "sophisticated" management; in fact my old Tiscali LLU was quite acceptable with an IP profile of 8 Mbps set by PN. Judging by all the adverse comments around the net about BT, especially 21CN, I think we'll see BT's share of the market drop significantly.

[#9]

I take it all back, BT have deigned that I should have an IP profile of 7000 now.  Best ever rate.  Just have to wait until PN catches up now

[#10]

Hi Matt,
I've updated your profile to match on our side, you may need to reboot to get it.
Cheers,

[#11]

Thanks James
But
Please tell me you somehow caused my re-sync and it wasn't the fault back with a vengeance?!

[#12]

...James?

...no, nothing I've done should have caused a resync I'm afraid.

But I'm still not James.

[#13]

Treat it as a compliment.

[#14]

Its all these Matts James, soon be able to lay the table

[#15]

Sorry, I just saw the PlusNet '+' and assumed it was James