Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
BT home hub 5 reboots
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- Re: BT home hub 5 reboots
BT home hub 5 reboots
26-01-2014 8:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi All
New to this forum ....just had fibre broadband fitted on friday ...they came with an openreach modem but never got the router that i ordered ...so he fitted the openreach and tested it ....but as got no router i borrows a friends home hub 5 (my plusnet router is now in post ) ....got it working fine after doing factory reset .....work fine till yesterday when it rebooted twice on me ...then been fine till today, just done it 3 times today in an hour .....this come up in the logs-
19:43:25, 26 Jan. ( 15.320000) Booting firmware 4.7.5.1.83.8.173.1.6 (Type A)
19:42:40, 26 Jan. ( 3747.640000) PPP LCP Send Termination Request [User request]
19:42:39, 26 Jan. ( 3746.250000) The system is going DOWN for reboot.
19:42:39, 26 Jan. ( 3746.250000) OpenRG is going for reboot by IPC command
19:42:34, 26 Jan. ( 3741.250000) OpenRG will go down for reboot in 5 seconds
anyone know why its doing this ? i read somewhere that they have to test line for next 10 days ...is this right and wonder if thjis is why it keeps rebooting ?
Any help most appreciated
Karl
New to this forum ....just had fibre broadband fitted on friday ...they came with an openreach modem but never got the router that i ordered ...so he fitted the openreach and tested it ....but as got no router i borrows a friends home hub 5 (my plusnet router is now in post ) ....got it working fine after doing factory reset .....work fine till yesterday when it rebooted twice on me ...then been fine till today, just done it 3 times today in an hour .....this come up in the logs-
19:43:25, 26 Jan. ( 15.320000) Booting firmware 4.7.5.1.83.8.173.1.6 (Type A)
19:42:40, 26 Jan. ( 3747.640000) PPP LCP Send Termination Request [User request]
19:42:39, 26 Jan. ( 3746.250000) The system is going DOWN for reboot.
19:42:39, 26 Jan. ( 3746.250000) OpenRG is going for reboot by IPC command
19:42:34, 26 Jan. ( 3741.250000) OpenRG will go down for reboot in 5 seconds
anyone know why its doing this ? i read somewhere that they have to test line for next 10 days ...is this right and wonder if thjis is why it keeps rebooting ?
Any help most appreciated
Karl
Message 1 of 9
(4,125 Views)
8 REPLIES 8
Re: BT home hub 5 reboots
26-01-2014 8:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
also checked noise level in helpdesk-
8.Noise margin: 6.8 / 6.6
9. Line attenuation: 0.0 / 18.7
10. Signal attenuation: 0.0 / 18.7
is that good or bad ?
8.Noise margin: 6.8 / 6.6
9. Line attenuation: 0.0 / 18.7
10. Signal attenuation: 0.0 / 18.7
is that good or bad ?
Message 2 of 9
(1,139 Views)
Re: BT home hub 5 reboots
27-01-2014 6:16 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Rebooted again at 2.14am.… noise margin now at 5.4 / 5.7.
Last night was 6.7 / 6.9
Any ideas ?
Last night was 6.7 / 6.9
Any ideas ?
Message 3 of 9
(1,139 Views)
Re: BT home hub 5 reboots
27-01-2014 8:24 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
other people as well http://community.plus.net/forum/index.php/topic,122833.0.html
Ian
Ian
Message 4 of 9
(1,139 Views)
Re: BT home hub 5 reboots
27-02-2014 2:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Deleted and moved to http://community.plus.net/forum/index.php/topic,122833.16.html
Message 5 of 9
(1,139 Views)
Re: BT home hub 5 reboots
27-02-2014 2:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi
Well now removed hh5 and using openreach modem and a netgear nighthawk R7000 .. im still having disconnects when its rains ....looks like the line now needs changing .....probably the line cause my hh5 to keep disconnecting ...but fed up with all the log errors ...dont get that now with the netgear .
Karl
Well now removed hh5 and using openreach modem and a netgear nighthawk R7000 .. im still having disconnects when its rains ....looks like the line now needs changing .....probably the line cause my hh5 to keep disconnecting ...but fed up with all the log errors ...dont get that now with the netgear .
Karl
Message 6 of 9
(1,139 Views)
Re: BT home hub 5 reboots
27-02-2014 3:23 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The Hub 5 uses the same chip as the ECI r.
Making the hh5 somewhat under powered for its dual function roll.....
Unlocked ECI or HG612 -------> High end router = Least hassle FTTC
Making the hh5 somewhat under powered for its dual function roll.....
Unlocked ECI or HG612 -------> High end router = Least hassle FTTC
Message 7 of 9
(1,139 Views)
Re: BT home hub 5 reboots
27-02-2014 3:29 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Webif The Hub 5 uses the same chip as the ECI r.
Making the hh5 somewhat under powered for its dual function roll.....
Unlocked ECI or HG612 -------> High end router = Least hassle FTTC
+1 !!!!! exactly ...less hassle .. i know there will be more cables and extra power socket used ....but got be worth it in long run
Message 8 of 9
(1,139 Views)
Re: BT home hub 5 reboots
28-02-2014 7:13 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Oops - meant to post my update in http://community.plus.net/forum/index.php/topic,122833.16.html
Oh well. Have deleted text above and added to correct thread.
Oh well. Have deleted text above and added to correct thread.
Message 9 of 9
(1,139 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page