Internet interruptions / Router Reboots. ? Problem

PhyllisTyne · ‎30-08-2007

Over the last week or so kids keep moaning about connection going down on their laptops/toys
looking at the router logs it seems like it is rebooting for some reason. Does anyone who knows more than me about these logs see a problem in the following?
00:02:26 (since last boot) UPnP action 'AddPortMapping' from ip=192.168.1.71 (Success)

00:02:25 (since last boot) UPnP action 'AddPortMapping' from ip=192.168.1.71 (Success)

00:02:24 (since last boot) UPnP action 'DeletePortMapping' from ip=192.168.1.71 (No such entry in array)

00:02:22 (since last boot) UPnP action 'DeletePortMapping' from ip=192.168.1.71 (No such entry in array)

00:01:52 (since last boot) UPnP action 'DeletePortMapping' from ip=192.168.1.71 (Success)

00:01:51 (since last boot) UPnP action 'AddPortMapping' from ip=192.168.1.71 (Success)

00:01:51 (since last boot) UPnP action 'AddPortMapping' from ip=192.168.1.71 (Success)

00:01:51 (since last boot) UPnP action 'AddPortMapping' from ip=192.168.1.71 (Success)

00:01:51 (since last boot) UPnP action 'AddPortMapping' from ip=192.168.1.71 (Success)

00:01:51 (since last boot) UPnP action 'AddPortMapping' from ip=192.168.1.71 (Success)

00:01:33 (since last boot) UPnP action 'DeletePortMapping' from ip=192.168.1.65 (Success)

00:01:33 (since last boot) UPnP action 'AddPortMapping' from ip=192.168.1.65 (Success)

00:01:33 (since last boot) UPnP action 'AddPortMapping' from ip=192.168.1.65 (Success)

00:01:02 (since last boot) PPP link up (Internet) [81.174.240.75]

00:01:02 (since last boot) FIREWALL event (1 of 6): deleted rules

00:01:01 (since last boot) GRP Default destination is routed via gateway 81.XXX.XXX.75

00:01:02 (since last boot) PPP CHAP Chap receive success : authentication ok

00:01:02 (since last boot) PPP CHAP Receive challenge (rhost = pcl-ag05)

00:01:01 (since last boot) PPP CHAP Receive challenge (rhost = ERX15.Ilford4)

00:00:43 (since last boot) xDSL linestate up (ITU-T G.992.1; downstream: 8128 kbit/s, upstream: 448 kbit/s; output Power Down: 19.5 dBm, Up: 12.0 dBm; line Attenuation Down: 25.0 dB, Up: 13.5 dB; snr Margin Down: 9.0 dB, Up: 24.0 dB)

00:00:26 (since last boot) LOGIN User Administrator logged in on [HTTP] (from 192.168.1.71)

00:00:26 (since last boot) DHCS server up

00:00:26 (since last boot) FIREWALL event (1 of 1): deleted rules

00:00:26 (since last boot) FIREWALL level changed to Standard.

00:00:22 (since last boot) FIREWALL exact tcp state check (1 of 1): Protocol: TCP Src ip: 192.168.1.71 Src port: 57878 Dst ip: 64.4.34.104 Dst port: 80

00:00:16 (since last boot) FIREWALL event (1 of 1): modified rules

00:00:16 (since last boot) FIREWALL event (1 of 1): created rules

00:00:04 (since last boot) WIRELESS interface turned on.

00:00:03 (since last boot) [CWMP: 0:00:02.810] setting cwmp defaults

00:00:02 (since last boot) KERNEL Warm restart
Thanks
PT

frank39 · ‎19-03-2009

I assume from the message text that you are using a thomson router. I have a similar issue with my router, a Thomson 582n. I have looked at quite a number of web pages that compain about the same problem. There is no consensus over the cause: overheating, too many devices etc., PnP devices attached though in my case it occurs when the router is idle. Perhaps PN staff might like to offer a view, although the frequency, about every 10 days in my case, is probably insufficient to be considered a fault.

PhyllisTyne · ‎30-08-2007

yes, its a 585v7. It has started doing it once or twice a day, sometimes more, for the last couple of weeks. I did wonder if it was the number of devices and IP conflicts but have been through and told the router to allocate specific IP addresses to each device but things don't seem any better. Might it be anything to do with the forthcoming upgrade to adsl2+ I have just been advised about?
Could it be one of the new devices we got at xmas causing a problem - new laptop, ipod touch and sony internet TV? although I think I can rule the TV out because it does it when its off.

spraxyt · ‎06-04-2007

This problem may be related to the new laptop. The library article Fixing Wireless Compatibility Problems with the Thomson 585v8/ suggests things to check and try. Though the article is TG5585v8 related It's possible the problem also affects the v7.
David

David

PhyllisTyne · ‎30-08-2007

Quote from: spraxyt
This problem may be related to the new laptop. The library article Fixing Wireless Compatibility Problems with the Thomson 585v8/ suggests things to check and try. Though the article is TG5585v8 related It's possible the problem also affects the v7.
David

thanks. the router is only on b/g anyway and the adapter is not intel. adhoc N was already disabled.
I wonder if the router gets warmer coping with so many devices. It does feel warm although not sure how warm it used to be. I have raised it up on a couple of wooden blocks to improve airflow from underneath to see if that helps.

frank39 · ‎19-03-2009

Sorry, I've not been paying attention (didn't switch on notify). I normally have attached by ethernet: a belkin access point ( for range extension) and a Dell desktop, by wireless an iPad or two, two Kindles and a Nokia phone and by USB, a hard drive. None of these feature as known problem devices and, with exception of the access point, weren't on when the restarts were triggered. My router is wall mounted and runs warm but this is a designed mounting. Maybe it's just what you get with a £40 router.

PhyllisTyne · ‎30-08-2007

just been ferreting around in the configs for devices and noticed some trying to use same IP address with always use this IP address ticked. got them all on different IP's now with always use the currently assigned IP ticked. wonder if that might have confused the poor thing.
Its also definitely running cooler since I raised it up on the shelf it was sitting on.

spraxyt · ‎06-04-2007

I guess at best it wouldn't have helped.

David

PhyllisTyne · ‎30-08-2007

just done it again

frank39 · ‎19-03-2009

Maybe you should beg another router from PN on Monday, mind you that could get you a v8 and its own wireless issues. I think Joanna Pilson can get you a v7. At least that would resolve one variable.

PhyllisTyne · ‎30-08-2007

I have a new boxed v7 I blagged off them earlier in the year. on the verge of trying it but its so much aggro with all the devices connected
is there any utility available that will be able to give me a clue as to what is causing the reboots?

frank39 · ‎19-03-2009

At risk of stating the obvious, you could just swap the routers over and leave the router to allocate the IP addresses. That will avoid any conflicts and test for restarts. If you then go back to the original router, the allocated IPs will still be there. I leave my router to allocate IPs and I have had probably more than ten devices attached, when everybody comes home.
I've never seen such a utility, unless you could set routerstats to run for extended periods. You would still have the problem of interpreting the results. I am on the verge of just buying a better router, unless this discussion leads to a solution.

PhyllisTyne · ‎30-08-2007

Quote from: frank39
At risk of stating the obvious, you could just swap the routers over and leave the router to allocate the IP addresses. That will avoid any conflicts and test for restarts. If you then go back to the original router, the allocated IPs will still be there. I leave my router to allocate IPs and I have had probably more than ten devices attached, when everybody comes home.
I've never seen such a utility, unless you could set routerstats to run for extended periods. You would still have the problem of interpreting the results. I am on the verge of just buying a better router, unless this discussion leads to a solution.

I think my main aggro will be the devices reconnecting. I guess if I change the SSID and Key on the new router to that of the old then they should all be able to log on without manually re-entering everything - or is that just wishful thinking?

frank39 · ‎19-03-2009

I have previously done just what you are proposing and it all worked. I have three routers, all with the same SSID and key and I can swap between them when required (for debugging).

hitachi · ‎05-04-2007

Quote from: PhyllisTyne
I think my main aggro will be the devices reconnecting. I guess if I change the SSID and Key on the new router to that of the old then they should all be able to log on without manually re-entering everything - or is that just wishful thinking?

That will work fine,I have just done the same thing.

Internet interruptions / Router Reboots. ? Problem

Internet interruptions / Router Reboots. ? Problem

Re: Internet interruptions / Router Reboots. ? Problem

Re: Internet interruptions / Router Reboots. ? Problem

Re: Internet interruptions / Router Reboots. ? Problem

Re: Internet interruptions / Router Reboots. ? Problem

Re: Internet interruptions / Router Reboots. ? Problem

Re: Internet interruptions / Router Reboots. ? Problem

Re: Internet interruptions / Router Reboots. ? Problem

Re: Internet interruptions / Router Reboots. ? Problem

Re: Internet interruptions / Router Reboots. ? Problem

Re: Internet interruptions / Router Reboots. ? Problem

Re: Internet interruptions / Router Reboots. ? Problem

Re: Internet interruptions / Router Reboots. ? Problem

Re: Internet interruptions / Router Reboots. ? Problem

Re: Internet interruptions / Router Reboots. ? Problem