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since ‎26-12-2024
‎16-05-2025
agb1
Newbie
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haven't been upgraded yet

by in My Order
‎13-05-2025 10:21 AM
‎13-05-2025 10:21 AM
hello, i upgraded on 02/05/25 from FF300 to FF500 (both the same price), but i am still showing 300. i have had a contract summery but that is it. ... View more
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Solved!

billing error for fibre upgrade

by in My Account/Billing
‎26-12-2024 11:23 AM
‎26-12-2024 11:23 AM
hello, i have just upgraded from full fibre 145 @ £27.99 per month to full fibre 300 @ £30.99 per month. however my bill states that i am being charged for the FF300 @ £44 per month, that is more than the ff900 (£41.99). i cant seem to find an email address to contact them.   ... View more
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