Think I’m going to have to give up on it! I’ve wasted so much time trying to sort it out so far and can’t see any light at the end of the tunnel. Shame, as they had very good offers and excellent customer service ... View more

I’ve got a temp sim with 1P and it’s been flawless with very good 5G reception (which is sparse in Cornwall,UK). I wanted Spusu as I have family throughout the EU and would be able to call/message them for free (some don’t have smart phones so WhatsApp etc can’t be used) ... View more

No joy with either the sim swap or software upgrade. The former suggests the problem lies with my phone settings, I just can’t work out what? 🤷‍ ... View more

Mine was the same - I had to physically check for upgrades, which is unusual. I was then given the option to do so. ... View more

I’m just updating the software on mine - I’ll try a sim swap when it’s finished. Thank you for the advice ☺️ ... View more

Ah no! Mine is 17.3.1, his is 17.4.1 Do you think that’s the problem? I usually receive notifications when it’s due to update? ... View more

Hi Baldrick1 Mine are set to the same. I’ve tried everything. I spend over half an hour on the phone going through the settings with customer services. They have run out of options. They have said it can take Apple up to 24 hours to allow the ‘activation’ process to complete. When I go into IMessage the spinning cog is next to my phone number. It does allow me to place a tick by my email. I don’t understand why my partners phone works and mine doesn’t? ... View more

Imy partner and I have both just joined (he has an iPhone 12 and I have an iPhone 14 Pro Max). He has found it clunky but mainly works - WiFi calling keeps turning off and ordinary text messages don’t always work. Other than that it’s ok. I can’t get either the eSIM or SIM card (tried both) to work with mine. I can call and text when I have signal but no data roaming. I live in a place with no mobile signal at all so dependant on wifi for everything. The customer service has been exceptional- they have been trying to get me connected for two days and respond to messages within minutes. Just waiting for the 24 hours activation period to pass to see if Apple allows it to work. If not I will sadly have to switch I’m on my second SIM card too in case the first was faulty. I’d really like to see them sort this out as they seem to be a really good company. ... View more