I currently have an unlimited fibre and landline contract until end of Jan 26. Mindful that Voip is not being provided by Plusnet, and I want to retain a 'landline', I have been looking around for Voip providers. I want to retain PN broadband but am likely to go with Phonely for the 'landline'.  If I wanted to do the swap now would my broadband continue or would PN see it as a cancellation and cut me off completely (and charge me accordingly!)? Also does anyone have a rough ballpark figure for exit fees if I wanted to leave PN completely? Many thanks   .       ... View more

I have been with Plusnet now for a couple of years and am pleased with the service but one thing which has never worked is Called ID. It is selected as a call feature but still does not work. Any ideas? ... View more

I prefer an answer phone with a flashing light so I am trying to deactivate the voicemail service on my home phone. I have tried several times to de-select voicemail on the call features page but it will not 'stick'. Every time I return to it it is selected and currently active. Please could someone help? Many thanks Lesley ... View more

We are relatively new customers an perfectly happy with everything except that caller ID on our cordless home phone no longer works since the transfer. It worked fine with our former provider. I wonder if someone could check things out for us. Many thanks ... View more