Can someone please help with finding out what is actually happening with our broadband order please? It was due to go live on Tuesday 3rd (after a 3 week wait for this date) but we still have no broadband and no idea what is happening 2 days later. We've spoken to 2 different people at Plusnet over the phone and we're just told they are waiting on Openreach and the date when we'll supposedly know more keeps getting pushed back. There has only been one text to say that the connection hasn't gone ahead. Nothing more. Very poor communication! Both of us work from home and having no broadband for over 3 weeks is pretty impossible. I'd appreciate a set date for activation and an idea of what is holding it up. ... View more