- Service Status message being posted
35786 (P2): Customers reporting slower speeds off peak on VPN than HTTP
- Carl working on this
- Nothing on this yet, will chase tomorrow
35783 (P1): Webforwarding not working on JTN domains with URL Masking
turned on
- Service Status posted
- Now fixed
- Service Status Posted
35790 (P1): Workplace extremely slow and Portals timing out
- Workplace is always really slow.
73116 - Maintenance work for Help Assistant
- Drafted maintenance posting for signoff (Karen)
- Signed off
- Posted
Top Service Issues:
General Tiscali complaints – Customers losing connection since migration and reporting slow speeds and disconnections
Tiscali disconnection issue
Coverage Today
James 9-6
Mand 8-5
Liam 9-6 (training)
Dave 13:30-24:00 split
Comms Coverage Tomorrow:
Luke 9-6
Mand 8-5
Dave 13.30-24:00 split
Liam 9-6 (training)
Service Status Messages due tomorrow:
Tiscali
Email – Report from Networks
