Daily Comms Update
Date: September 19th
Tiscali disconnection problem ongoing.
Received a bunch of LLU keys today
Portal servers rebooted as Workplace and Portals horribly slow most of day
Comms Update
Problems and service status today:
Portal Maintenance
Tiscali Updatw
Top Service Issues:
Tiscali – MAC Keys taking ages to be received
Tiscali – Disconnects still ongoing. Will soon know if it is our end or theirs
Tiscali – Faults are taking 5 days+ to receive a response
CSC – Ticket response times are high
Coverage Today
Luke 9-6
James 9-6
Mand 7-4
Liam 9-6 (training)
Dave 13:30-24:00 split
Comms Coverage Tomorrow:
Luke 9-6
James 9-6
Mand 8-5
Dave 13.30-24:00 split
Liam 9-6 (training)
Service Status Messages due tomorrow:
Tiscali
Email redirect problem report
