asking for network address

[#1]

Just had the team set up spouses laptop to a netgear 834DG. Informed that everthing has crashed and cannot connect to the internet although the signal strength is exellent. Gone thru the instructions on the netgear site by using cable but still unable to connect. Keeps asking for network address. Any advice please. My hair is going greyer.

[#2]

its normally Username@plusdsl.net  and then the password you have already shosen

[#3]

No, it won't be that.
Have you set up a security code on your Router?  It might be asking you for that?

[#4]

Another thought - have you set the router to publicly broadcast the SSID? SSID is the name you give the connection in the router settings. If it is broadcast the PC should pick it up and you just click on it to set it up. If it is not broadcast you will have to manually type the name. With your cable connection, type "192.168.0.1" into a browser window, log in then go to the Wireless settings page. By default the SSID is Netgear, but it is best to change this to a name of your choice.

[#5]

Quote from: hermit

Keeps asking for network address.

If it's still a problem can you explain exactly WHAT is asking for a network address, and where and how? As you've worded it that could be many things.......

[#6]

Quote from: hermit

...Informed that everthing has crashed and cannot connect to the internet although the signal strength is exellent... Keeps asking for network address...

Can you work via a 'wired' connection to the netgear router?
Was the wireless connection working before <bold quote above> happened?
The signal strength is a guide to how 'fast' your connection (excellent being up to 54Mbps).
Would you be able to post a screenshot (print screen key) of the event and link here (imagshack or suchlike) as this would be a great help?