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Twitter videos slow to load on wifi (mobile device)

KevH
Grafter
Posts: 72
Thanks: 6
Registered: ‎30-07-2007

Twitter videos slow to load on wifi (mobile device)

I've had for as long as I can remember issues with videos on Twitter being slow to start when on wifi. I've got an iPhone 6S. If I turn off the wifi and use my (EE) 4G connection the video loads without hesitation. As you can see I'm getting pretty reasonable wifi speeds. I've also experienced the same slow starting on my ipad.

Any thoughts? 

2 REPLIES 2
Plusnet Help Team
Plusnet Help Team
Posts: 14,247
Thanks: 4,436
Fixes: 721
Registered: ‎21-04-2017

Re: Twitter videos slow to load on wifi (mobile device)

Sorry for the delayed response, it is just Twitter you're experiencing slowdowns on or general web browsing too? If it's just Twitter it may be worth taking a look at this: https://community.plus.net/t5/Everything-else/Facebook-and-Twitter-slowdowns-help/td-p/1647480 and provide the information requested to investigate further. Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
KevH
Grafter
Posts: 72
Thanks: 6
Registered: ‎30-07-2007

Re: Twitter videos slow to load on wifi (mobile device)

I've only noticed it on twitter. Just loading videos and some animated GIFs. I'll add my details to the link. Thanks for responding.