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Talk talk powerline adaptors not working on Plusnet

ADM1
Newbie
Posts: 1
Registered: 05-04-2017

Talk talk powerline adaptors not working on Plusnet

Changed ISP from talk talk to PlusNet yesterday, set up router and all seemed well, apart from youview tv in backroom not working. Was using 2 talk talk powerline adapters which worked yesterday on talk talk but will not pair now with plusnet. Can anyone tell me if these talk talk adapters are not compatible with plusnet, or any suggestions I might try,  Thanks

2 REPLIES
Community Veteran
Posts: 4,768
Thanks: 103
Fixes: 19
Registered: 14-07-2009

Re: Talk talk powerline adaptors not working on Plusnet

They are probably configured for a different IP address range.  Your best bet would be to reset them to their out-of-box state and start again with whatever configuration process you are supposed to perform.  TalkTalk don't make Powerline adaptors so it might help to find out who the real manufacturer is.      

bill888
Seasoned Pro
Posts: 821
Thanks: 105
Fixes: 21
Registered: 18-10-2008

Re: Talk talk powerline adaptors not working on Plusnet

Try plugging both adapters into the same 2+ way extension socket to see if they will pair up.  Make sure they are plugged into wall sockets when you come to actually use them.