cancel
Showing results for 
Search instead for 
Did you mean: 

Safesearch now on Google

mreesholu
Interested
Posts: 2
Registered: ‎20-09-2021

Safesearch now on Google

Hi, I’ve only switched to Plusnet today and have noticed that Safesearch is now switched on.  Never heard of it before, but it does not allow total access to the internet.  Does anyone have a solution.  I spoke to Tech Support who said it was not part of Plusnet’s system.

Thank you

11 REPLIES 11
dvorak
Moderator
Moderator
Posts: 28,385
Thanks: 6,221
Fixes: 1,451
Registered: ‎11-01-2008

Re: Safesearch now on Google


Moderators Note


This topic has been moved from Chat to Tech Help

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
jab1
Aspiring Legend
Posts: 11,161
Thanks: 3,673
Fixes: 136
Registered: ‎24-02-2012

Re: Safesearch now on Google

@mreesholu If I read your post correctly, you are saying Safesearch on GOOGLE is switched on. If that is the case, you need to go into the GOOGLE settings and turn it off from there. Tech support are quite correct.

John
198kHz
Seasoned Hero
Posts: 5,588
Thanks: 2,576
Fixes: 37
Registered: ‎30-07-2008

Re: Safesearch now on Google

Yep, it's in 'Settings > Serach settings'

Image1.jpg

If you want the best seat in the house, move the cat
FTTC 40/10   Billion 8800NL
BT technician (Retired)
mreesholu
Interested
Posts: 2
Registered: ‎20-09-2021

Re: Safesearch now on Google

Hi, Thanks for replying. Unfortunately, it didn’t.  Every thing I tried, including the advice from Tech Support resulted in the same message being shown.  The message read

You don’t have permission to turn SafeSearch off.  It’s locked by the device or network that you are browsing on.

My bag of tricks has run out.  Any help would be appreciated.  I have never experienced this problem in all the years surfing the net.  Maybe it’s a coincidence, but this problem arose as soon as I switched to Plusnet.  Just wondering what it could be and if maybe there is some default in their systems that is causing this problem

Regards

jab1
Aspiring Legend
Posts: 11,161
Thanks: 3,673
Fixes: 136
Registered: ‎24-02-2012

Re: Safesearch now on Google

@mreesholu It must be your device settings somewhere, because I've successfully enabled/disabled it on a laptop running the standard Firefox browser, and one running the (modified) Linux one.

Unfortunately, you'll need a Plusnet subscriber to confirm it is not PN currently as I am no longer with them, but as I had been able to adjust this prior to switching, I'm fairly certain it is your device.

John
RealAleMadrid
Aspiring Hero
Posts: 2,096
Thanks: 918
Fixes: 44
Registered: ‎07-07-2009

Re: Safesearch now on Google

@mreesholu  I have a Plusnet FTTC connection. I have never looked at Google settings before but I can enable and disable Safesearch on a Win10 PC with Edge browser. I am certain your problem with Safesearch is nothing to do with Plusnet

jab1
Aspiring Legend
Posts: 11,161
Thanks: 3,673
Fixes: 136
Registered: ‎24-02-2012

Re: Safesearch now on Google

Thanks @RealAleMadrid I don't think it is, either, noting the comment in the OPs last post.

John
RobPN
Hero
Posts: 4,759
Thanks: 2,469
Fixes: 13
Registered: ‎17-05-2013

Re: Safesearch now on Google


@RealAleMadrid wrote:

@mreesholu  I have a Plusnet FTTC connection. I have never looked at Google settings before but I can enable and disable Safesearch on a Win10 PC with Edge browser. I am certain your problem with Safesearch is nothing to do with Plusnet


@mreesholu 

Similarly to RealAleMadrid, but PlusNet FTTP, and on Win7 with Chrome, I just tried and reached the same conclusion.

In case it's relevant, a search in each state using the word 'porn' brought up vastly different results.  Wink

8eth21
Interested
Posts: 2
Registered: ‎06-06-2022

Re: Safesearch now on Google

Im having the same issues! How did you fix this?? Please
8eth21
Interested
Posts: 2
Registered: ‎06-06-2022

Re: Safesearch now on Google

Have you been able to fix this? I get the same message! Any advise great full.
jab1
Aspiring Legend
Posts: 11,161
Thanks: 3,673
Fixes: 136
Registered: ‎24-02-2012

Re: Safesearch now on Google