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Problems clearing the cache, trying hard refresh doesnt solve oroblem

FIXED
Jean3
Newbie
Posts: 3
Fixes: 1
Registered: ‎20-03-2019

Problems clearing the cache, trying hard refresh doesnt solve oroblem

Trying to hard refresh a website, nothing helps, cache cleared several times I think. Still doesn't remove old dats

7 REPLIES 7
VileReynard
Hero
Posts: 12,613
Thanks: 630
Fixes: 20
Registered: ‎01-09-2007

Re: Problems clearing the cache, trying hard refresh doesnt solve oroblem

Try a different browser, then.

I recommend Firefox.

"In The Beginning Was The Word, And The Word Was Aardvark."

Jean3
Newbie
Posts: 3
Fixes: 1
Registered: ‎20-03-2019

Re: Problems clearing the cache, trying hard refresh doesnt solve oroblem

Tried firefox.and Chrome. Neither was successful on refresh. Could Plusnet have my cache, and it isn't up to date with new pages
VileReynard
Hero
Posts: 12,613
Thanks: 630
Fixes: 20
Registered: ‎01-09-2007

Re: Problems clearing the cache, trying hard refresh doesnt solve oroblem

Different browser = different cache.

What is the problem web site and how does the problem manifest itself?

If its truly a problem related to your cache, then its nothing to do with Plusnet.

Perhaps you need to delete some cookies?

"In The Beginning Was The Word, And The Word Was Aardvark."

jab1
Aspiring Legend
Posts: 11,155
Thanks: 3,671
Fixes: 136
Registered: ‎24-02-2012

Re: Problems clearing the cache, trying hard refresh doesnt solve oroblem

I was going to ask those questions, @VileReynard , but the OP seems reluctant to explain the problem?

John
shutter
Community Veteran
Posts: 21,832
Thanks: 3,620
Fixes: 60
Registered: ‎06-11-2007

Re: Problems clearing the cache, trying hard refresh doesnt solve oroblem

@Jean3  Download and install.....  CCleaner.....  Run it.... ... this will clear a load of rubbish from your computer..... it may take some time.... so be prepared for that... once it has finished.... try your website again...  hopefully it should be quick to re-appear..

 

I use CCleaner at least twice or three times a week.... generally, I use it before closing down at the end of the day.. so the next day is like a new computer,.

 

Another one you could use,   FreeInternetEraser ....

Jean3
Newbie
Posts: 3
Fixes: 1
Registered: ‎20-03-2019

Re: Problems clearing the cache, trying hard refresh doesnt solve oroblem

Fix
Thanks folks, a combination of all suggestions, plus having a conflict of IP addresses, sorted has cured the problem
weeartyones
Newbie
Posts: 6
Registered: ‎05-04-2019

Re: Problems clearing the cache, trying hard refresh doesnt solve oroblem

Try checking on new incognito window where you will find on the browser menus. If this does not work it is probably your ISP provider. They store there own cache and update it daily. You may have to wait till it updates