Plusnet & Bank Holidays

[gleneagles]

I Know a  freephone helpline is available for anyone wishing to contact Plusnet but what are the arrangements over the Christmas & New Year Period ? Will you guys all be on holiday or has some unfortunate person (or kind volunteer) be available to deal with any phone queries.
On a more serious note if there are periods it's not possible to contact PN perhaps the Days & Times could be made available.
Thanks

[Strat]

As far as I am aware the support lines are manned 24/7 365 days of the year.

[198kHz]

From the 'Contact us' page -

Quote

Residential Support 0800 432 0200 0345 140 0200 All day, every day Business Support 0114 296 5182 All day, every day Broadband Service Status 0800 917 6714 All day, every day Cancellations 0800 432 0200 0345 140 0200 09:00 - 17:30 every weekday (except Bank Holidays)

[Pettitto]

I can confirm that there will be members of Staff available 24 hours as normal throughout the Christmas and New Year period, this includes all Bank Holidays for future reference too.

[whelpton]

We will be open as usual over the christmas and new year period.

[gleneagles]

Thanks for that.

[pierre_pierre]

lay off the whisky and you might not need to bother them

[whelpton]

;D I won't be in on christmas or new years day, so I think I might enjoy a little tipple!
jim:quote