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Plusnet Hub One

anniesboy
Rising Star
Posts: 401
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Registered: ‎06-01-2011

Plusnet Hub One

215 REPLIES 215
Chris
Legend
Posts: 17,724
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Registered: ‎05-04-2007

Re: Plusnet Hub One

It is indeed an all-in-one Fibre modem/router. Only launched earlier today.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
w23
Pro
Posts: 6,344
Thanks: 93
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Registered: ‎08-01-2008

Re: Plusnet Hub One

Any technical details available (for those interested)?
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
DamBuilder
Grafter
Posts: 57
Registered: ‎12-09-2015

Re: Plusnet Hub One

Looks like it's a re-badged HH5..?
MisterW
Superuser
Superuser
Posts: 11,432
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Registered: ‎30-07-2007

Re: Plusnet Hub One

Does look a bit HH5 ish, doesn't it...

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

w23
Pro
Posts: 6,344
Thanks: 93
Fixes: 4
Registered: ‎08-01-2008

Re: Plusnet Hub One

Shape and accessories seem to match but then, would it be a 5A or 5B (or random mix of both)?
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
VileReynard
Hero
Posts: 12,614
Thanks: 630
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Registered: ‎01-09-2007

Re: Plusnet Hub One

I wonder if its a crippled HH5 - or not.
Plusnet don't have a good record on "own brand" routers.

"In The Beginning Was The Word, And The Word Was Aardvark."

anniesboy
Rising Star
Posts: 401
Thanks: 10
Registered: ‎06-01-2011

Re: Plusnet Hub One

So self install possible?
Chris
Legend
Posts: 17,724
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Registered: ‎05-04-2007

Re: Plusnet Hub One

It's a 4 port (all Gigabit) VDSL router, with a/n/ac wireless. It'll be sent to new customers signing up to fibre from today and will mean an engineer is not sent as part of the fibre install.  
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
chenks76
All Star
Posts: 3,274
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Registered: ‎24-10-2013

Re: Plusnet Hub One

so by default it's now a self-install FTTC product ?
is one of the gigabit LAN ports used to connect to the master socket? or does it have a separate DSL socket?
Chris
Legend
Posts: 17,724
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Registered: ‎05-04-2007

Re: Plusnet Hub One

For new customers yes, upgrades at the moment still require an engineer and will receive the Hub Zero.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
chenks76
All Star
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Re: Plusnet Hub One

why the difference?
Chris
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Re: Plusnet Hub One

It's simply the way we've decided to develop these changes.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
chenks76
All Star
Posts: 3,274
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Registered: ‎24-10-2013

Re: Plusnet Hub One

so, as usual, existing customers get brushed under the carpet in favour of the chase for new customers.
seeing as you're giving away free internet these days, maybe you should remember the customers who are actually paying you for internet. remember those idiots?
Chris
Legend
Posts: 17,724
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Registered: ‎05-04-2007

Re: Plusnet Hub One

Sorry that you're not happy but that's the decision that's been made. I'm hopeful that it won't be too long before existing customers get this too.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.