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Newsgroup access

FIXED
digitl
Grafter
Posts: 32
Thanks: 1
Registered: ‎31-07-2007

Newsgroup access

I subscribe to a couple of newsgroups but, for no apparent reason, Thunderbird now reports that 'Connection to server text.usenet.force9.net was reset' when I click to download new message headers. Clicking on a header then proceeds to cause Thunderbird to hang.

I suspect, but am not sure, that this may have started after the recent email outage.

 

Anyone able to suggest a fix?

6 REPLIES 6
Mav
Moderator
Moderator
Posts: 21,079
Thanks: 4,154
Fixes: 468
Registered: ‎06-04-2007

Re: Newsgroup access

Moderator's note(s):

Thread moved from ADSL Broadband to Tech Help.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 22,073
Thanks: 7,582
Fixes: 1,277
Registered: ‎21-04-2017

Re: Newsgroup access

Thanks for your post @digitl

I know we turned off the legacy Usergroups and Usertools on the 2nd September, so I wonder if this is related. 

Can you remember if you were able to access Usenet after then? 

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
bobpullen
Community Gaffer
Community Gaffer
Posts: 15,432
Thanks: 3,134
Fixes: 194
Registered: ‎04-04-2007

Re: Newsgroup access

Fix

@Gandalf Usergroup/Usertools has nothing to do with our news server.

The email platform has nothing to do with the news server either.

@digitl - things look OK to me, so it's likely something local that's causing the problem.

 

~ % telnet text.usenet.force9.net
Trying 216.166.105.145...
Connected to europe.isp.giganews.com.
Escape character is '^]'.
200 News.GigaNews.Com
group alt.test
211 82514 4829723 4912236 alt.test
article
220 4829723 <4eb735f1ac723a16.112fefc27168b897@23eef809b92a3152.31c0ee1bb4fb1d88>
X-Received: by 2002:a05:6000:24b:: with SMTP id m11mr26243502wrz.393.1616990162214;
        Sun, 28 Mar 2021 20:56:02 -0700 (PDT)
MIME-Version: 1.0
Subject: 6d8f101345206195-7f06148fe6290a5e-5b29bcad0d2f7062-33f994824170085d
From: Test User <test-user@nospam.example>
Date: Mon, 29 Mar 2021 05:55:02 CEST
Newsgroups: alt.test
Message-Id: <4eb735f1ac723a16.112fefc27168b897@23eef809b92a3152.31c0ee1bb4fb1d88>
Organization: XSNews
Path: border2.nntp.dca1.giganews.com!nntp.giganews.com!news-out.google.com!nntp.google.com!proxad.net!feeder1-2.proxad.net!news.mixmin.net!feed.abavia.com!abe002.abavia.com!abp003.abavia.com!news.xsnews.nl!not-for-mail
Lines: 2
Injection-Date: Mon, 29 Mar 2021 05:55:02 +0200
Injection-Info: news.xsnews.nl; mail-complaints-to="abuse@xsnews.nl"
Bytes: 805
Xref: number.nntp.giganews.com alt.test:4829723

7c60fc1997c4c4a9
.

 

 

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 22,073
Thanks: 7,582
Fixes: 1,277
Registered: ‎21-04-2017

Re: Newsgroup access

Ah OK, makes sense. Thanks @bobpullen 

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
VileReynard
Hero
Posts: 12,595
Thanks: 631
Fixes: 20
Registered: ‎01-09-2007

Re: Newsgroup access

Usenet is still working for me via news.plus.net (port 119)

"In The Beginning Was The Word, And The Word Was Aardvark."

digitl
Grafter
Posts: 32
Thanks: 1
Registered: ‎31-07-2007

Re: Newsgroup access

Thanks, Bob

I was able (eventually) to check on another device and newsgroups were accessible from that so I reinstalled on the problematic laptop and things seem to be back to normal.