New customer issue ‘Cannot verify server identity of m.hotmail.com
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Other forums
- :
- Tech Help - Software/Hardware etc
- :
- New customer issue ‘Cannot verify server identity ...
New customer issue ‘Cannot verify server identity of m.hotmail.com
30-06-2020 9:01 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I am a new customer and have issues with my iPad and iPhone whereas they keep coming up with the error above in my subject heading frequently.
when I click on the details of this error it is a certificate error with cloudflare-dnsx.com which it says is ‘not trusted’ but it expires 01/02/2021?.
Has anyone else had the same issue please, or know how to fix it?
I have searched the forum beforehand to no avail.
screen shots attached
Yours in anticipation.........
Re: New customer issue ‘Cannot verify server identity of m.hotmail.com
30-06-2020 10:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
This topic has been moved from General Chat to Tech Help.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: New customer issue ‘Cannot verify server identity of m.hotmail.com
03-07-2020 5:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Sorry not sure what you mean here.
We all have iPhones and iPads not sure where Linux come into the equation.
I will call customer service.
Re: New customer issue ‘Cannot verify server identity of m.hotmail.com
03-07-2020 6:05 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@Donald1937 From those screenshots, it appears it is your iPad/iPhone which has got its' certificate store in a bit of a mess. My suggestion would be to do a 'soft reset' on both units. I would be surprised if there was anything Plusnet support can do.
Just for clarity, I have successfully reached the site on both my iPad and iPhone.
Re: New customer issue ‘Cannot verify server identity of m.hotmail.com
03-07-2020 9:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@jab1 Thanks John, I’ll give that a try
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Other forums
- :
- Tech Help - Software/Hardware etc
- :
- New customer issue ‘Cannot verify server identity ...