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Malwarebytes Update - Not happening

Moderator
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Registered: 06-04-2007

Malwarebytes Update - Not happening

Has anyone else found they are unable to obtain a connection for updates. This started a few days ago. The update window is there but nothing happening.
All other internet activity is fine including accessing their website directly.

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Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

15 REPLIES
Community Veteran
Posts: 3,291
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Registered: 10-08-2007

Re: Malwarebytes Update - Not happening

Mine updated yesterday, database version 1718
Moderator
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Re: Malwarebytes Update - Not happening

I'm still on 1710.
Is that the free version you are using.
I also see that, with the last update - I think, I now do not have any choice of servers to update from whereas, before, there was a choice of two.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Community Veteran
Posts: 3,291
Thanks: 2
Registered: 10-08-2007

Re: Malwarebytes Update - Not happening

Mine is the full version 1.33
I manually updated this morning to 1725.
I don't see an option to select update servers.
Maybe you could try reinstalling it to kick off the updates again.
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: Malwarebytes Update - Not happening

I was on 1.30 and have just updated to 1.33 no problem
Moderator
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Re: Malwarebytes Update - Not happening

I've just had to do a system reboot and all is now fine.
I am wondering whether the previous update had required a reboot which I had forgotten to do or just a simple glitch which a reboot resolved.
Edited header to reflect problem now resolved

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Moderator
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Registered: 06-04-2007

Re: Malwarebytes Update - Not happening

Problem has re-appeared. No other internet issues but MWB does not update again. I have database version 1724. I get the update window but nothing happens Sad
I will add that MWB responds and works in all other areas. It is happily running a scan now.
Edit: Changed header again  Roll eyes

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Community Veteran
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Registered: 10-08-2007

Re: Malwarebytes Update - Not happening

I saw this in the "help" run this from the commandline
mbam.exe /parameter
(where parameter is one of the following)
/runupdate: allows you to update the program without displaying result dialogs.

Moderator
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Re: Malwarebytes Update - Not happening

Thanks Santiago
After reading the above I decided to try the /updateshowdialog parameter after closing down MWB.
Would you believe it - it updated fine while showing the update window. I now have database 1727.
Subsequent attempts using the usual interface gives me the expected 'You have the latest database version'.
Coincidence after using the /updateshowdialog parameter or did it fix something?
I'll try another update later and report what happens.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Community Veteran
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Registered: 10-08-2007

Re: Malwarebytes Update - Not happening

Might have fixed itself Crazy
Moderator
Moderator
Posts: 18,426
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Re: Malwarebytes Update - Not happening

Hope so.
Just did another update attempt and now have database 1728.
I'll not mark this as resolved again just yet, though Wink

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Community Veteran
Posts: 3,291
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Registered: 10-08-2007

Re: Malwarebytes Update - Not happening

Grin
OK so now you are ahead of me on updates!
techguy
Grafter
Posts: 2,540
Registered: 12-09-2008

Re: Malwarebytes Update - Not happening

It seems to take a little while to get going but does get there.
Just updated to 1728.
If you are having trouble resolving the domain might be worth flushing your DNS resolver cache (I turn the darn DNS client service off anyway)
Community Veteran
Posts: 3,291
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Registered: 10-08-2007

Re: Malwarebytes Update - Not happening

erm, techguy, I thought you were supposed to be studying now Huh
techguy
Grafter
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Registered: 12-09-2008

Re: Malwarebytes Update - Not happening

No good studying the theory without seeing how it works in the real world  Smiley
Truth is cant keep away when I'm finished for the day
Think I spend longer on here than any other forum I'm a member of.