Going to Fibre - the knock-on effects

[#1]

Does the phone then plug into the router or the ONT? If the router, is there a max cable length for that cable?

[#2]

Sorry - another question. What sort of cable have I got at present between my Netgear router and the telephone box (where the phone and router meet on the ADSL system)?

[#3]

Does the phone then plug into the router or the ONT?

The router OR a separate ATA (Analogue telephone adapter) which is connected via ethernet to the router. Definitely not the ONT.

What sort of cable have I got at present between my Netgear router and the telephone box (where the phone and router meet on the ADSL system)?

You've got a DSL modem cable, it has RJ11 connectors on each end

[#4]

@penneck 

Into the router, either directly or via an small box called an ATA. This all depends on the ISP and router you are going with. I imagine there is no serious limitation on the length of cable from the phone to the router. 

Some routers even have a DECT base station built in - which sounds very convenient to me.

[#5]

@penneck 

That existing cable, from the Broadband port on your router to the phone socket, is now irrelevant and will not be used. Neither will your existing landline socket.

[#6]

Yes I realised the present phone socket would be removed, but that doesn't answer my question "what type of cable have I got from that socket to my present router?" Its about 10 metres long so if I need to replace it when I change router, I will need to buy that replacement cable before OpenReach arrive (or will OpenReach have a supply of these cables of different lengths in their van?). I will also have to change the present cable from my phone to that socket if it has to come from the router to the present phone location (which I dont want to change).

I dont want to move the phone. Ditto my computer. The present router is close to the computer. The present router has a 10m long cable to the phone wall socket. Removing the present router will free up a power socket, so I would like the new router there. However, the cable from the wall socket to the phone would have to be changed to a longer cable (phone to new router), so that means two new cables I assume I would have to buy. The alternative is to put the new router by the phone which may be a problem depending on how big it is. However, if the router fits there I would only need to buy one cable - router to pc. Is it a LAN cable, in which case what do I ask for? Where do I get it? There aren't many computer shops arouind here.

[#7]

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@penneck wrote:

... but that doesn't answer my question "what type of cable have I got from that socket to my present router?"

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@penneck 

See Message #48.

[#8]

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@penneck wrote:

Yes I realised the present phone socket would be removed, but that doesn't answer my question "what type of cable have I got from that socket to my present router?" Its about 10 metres long so if I need to replace it when I change router, I will need to buy that replacement cable before OpenReach arrive (or will OpenReach have a supply of these cables of different lengths in their van?).

That is a standard router to phone cable, it will work with any router. However, I'm not completely sure of the situation here. You need it now, to connect your existing ADSL Broadband router to your landline socket. But, with digital full fibre installed the copper landline is not going to be used at all to connect to any router. So that Broadband cable is of no further use - if I understand correctly.

I believe you are being moved to EE, so you will have an EE supplied router, which will in future be connected to the ONT and - if you are continuing with your home phone (but not on a landline) that will also have to be connected to the router. So it's the connection between where your landline phone is now to the EE router that needs sorting out. That depends on where the router is going, where the ONT is to be installed and where the existing phone/computer is. Although, with the computer you likely could switch to Wi-Fi and not use a cable connection to it from the router (that is what I did).

So, ideally, you need the existing landline phone and ONT to be as near each other as practical. Does that make sense?

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I don't know if the current EE router has a phone socket to which you should be able to simply plug in the existing phone lead (probably does) or whether an ATA box will be involved. Someone else will know.

The cable from the router to the ONT is called an Ethernet cable - readily available online and elsewhere - it should be at least Cat-5e. One of the first things the Openreach installers ask is "Where is your router", to try and get the ONT as near to that as possible - to fit in with the existing domestic arrangements.

Is all this making sense?

[#9]

or will OpenReach have a supply of these cables of different lengths in their van?

Openreach will not supply any cables other than the fibre optic connection to the ONT and the power adapter (which has a 1m cable length) for the ONT.

The EE router should come with one short (1m?) or possibly two, ethernet cables 

[#10]

@penneck 

Alternatively, change your existing telephone?

Digital Phone | Digital Cordless Phone | EE

Set up your Digital Home Phone service | Home Phone Help | EE

[#11]

Right. I have had the fibre fitted and the broadband and phone are working as of yesterday. The problem I now have is that I cannot send any emails (I seem to be able to receive them). I want to stay with Greenby (yes I know) but what do I do to get the Greenby service restarted?

[#12]

The failure message is "Login to server relay.plus.net with username [Removed]". Underneath that are "Retry" and "Enter new password" and "Cancel".

I have tried a new pa\ssword but that had no effect so I have gone back to my original one.

What should I do now?

Thanks for your help

Moderators Note: Personal information removed

[#13]

@penneck replace relay.plus.net with mail.plusnet.enmail.co in your outgoing (smtp) server settings.

You will have to accept a certificate exception. 

The smtp server is still routed directly to the plusnet server (rather than though the greenby proxy) and so since your Plusnet account is closed , you need to connect directly to the greenby server to be able to authenticate

[#14]

@MisterW  I tried this. Not sure I did it correctly - I could do with an Idiots Guide to this cos I may not be doing it in the correct place(s). So far no improvement.

Regards and thanks

[#15]

Which email client are you using ?