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Service Information - Safeguard

JonoH
Community Gaffer
Community Gaffer
Posts: 3,623
Thanks: 6,139
Fixes: 119
Registered: ‎29-09-2011

Service Information - Safeguard

Our internal monitoring found that from around 02:00 this morning a couple of our servers were incorrectly filtering a small number of customer's traffic, whilst Safeguard was enabled requests to these servers would allow access to some content that should be blocked.

We resolved that early this morning and it is currently working correctly, we're obviously keeping a close eye on it and appreciate that this is frustrating for some of you, and we appreciate your patience. 

 

No doubt some of you will have further questions or wish to discuss this amongst yourselves, feel free to do that here.

 Jono H
 Plusnet Community Manager