Showing results for 
Search instead for 
Did you mean: 

Planned BT Network Maintenance - Week commencing 6th June 2016

Plusnet Help Team
Plusnet Help Team
Posts: 8,888
Thanks: 1,498
Fixes: 478
Registered: ‎01-01-2012

Planned BT Network Maintenance - Week commencing 6th June 2016

When is this work happening?
Overnight throughout the week.

What does it affect?
Broadband connectivity.

How long will it take?
Up to six hours each time.

What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between midnight and 6am.

7th -
London Muswell Hill, London Lower Holloway, London Wembley, London Canonbury, London Loughton , Guildford B Gnd Flr, London South Kensington Belgravia, London Maida Vale Te, Spencers Wood A, London Kensal Green Te, Ustington Sussex, London Mill Hill, London Bishopsgate Te, London North Finchley Te, London New Southgate Te, Middlewich Te, London Kneller Hall , Barking Te, Southbank (Colombo House) Te, Rugby,

8th -
London Rushey Green, London West Kensington 1st Flr Trs, Maidstone Te, London Walthamstow Te, London Worcester Park, London Marylebone, London Woolwich Te, London Wembley , Loose, London Tulse Hill, London Uxbridge, London Walworth Te, Aberdeen Denburn Te, London Stepney Green, Gravesend Te , London Loughton, London Walton On Thames, Lowestoft, Highwoods, London Wanstead, London Mayfair Te, London Wimbledon, London Barnet, London Upper Holloway, Middleton-On-Sea, London Feltham, Saffron Walden Te, Vange Te , London Whitehall Te ,Ringmer , Wallington Te, Farnham Surrey Gnd Flr,

9th -
Boldon Te , Edinburgh Leith , London Bowes Park Te, Salisbury Sarum Trunk, Malmesbury, Dursley, Wokingham

Although these are the larger areas or exchanges we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.

Am I likely to notice the work?
Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect.

Kind Regards

Customer Support

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team