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Planned BT Network Maintenance - Week commencing 4th July 2016

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 9,038
Thanks: 1,604
Fixes: 491
Registered: ‎01-01-2012

Planned BT Network Maintenance - Week commencing 4th July 2016

When is this work happening?
Overnight throughout the week.

What does it affect?
Broadband connectivity.

How long will it take?
Up to six hours each time.

What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between midnight and 6am.

5th
Manchester Dial House

6th
Falkirk, Royston Hertfordshire, Pulborough Horsham, Carmarthen Afon Towy 1st Flr, Newbridge Gwent, Glasgow Giffnock, Sleaford Te, Midsomer Norton, Cheltenham, Gosport 1st Flr, Bournemouth 1st Flr, New Milton, Southampton Te

8th
Derby Te, Botley, Portsmouth Trunk, Southampton Te

Although these are the larger areas or exchanges we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.

Am I likely to notice the work?
Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect.

Kind Regards

Customer Support

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 Matthew Wheeler
 Plusnet Help Team