We’re aware a small number of customers who received Plusnet Mobile SIMS within the last week have been affected by a configuration issue, which means they can’t access data services. Our supplier’s working hard to restore this for all affected customers as quickly as possible.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
We have been working closely with our supplier overnight and the configuration issue which left a small number of customers unable to access data services has been fixed. We’re really sorry this happened and will be contacting and refunding all customers affected.
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet