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Intermittent Outgoing Mail Issues

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Community Gaffer
Community Gaffer
Posts: 1,813
Thanks: 3,036
Fixes: 52
Registered: 29-09-2011

Intermittent Outgoing Mail Issues

We're aware of an issue where some of our customers are intermittently experiencing difficulties when sending mail via their Plusnet e-mail address.

 

This is being investigated and we'll provide updates when we have more information.

Apologies for the inconvenience caused.

 Jono H
 Plusnet Community Manager
3 REPLIES
Community Gaffer
Community Gaffer
Posts: 1,813
Thanks: 3,036
Fixes: 52
Registered: 29-09-2011

Re: Intermittent Outgoing Mail Issues

Our incident management team have informed us that this should now be resolved.

Please let us know if you continue to experience difficulties sending emails.
 Jono H
 Plusnet Community Manager
Community Gaffer
Community Gaffer
Posts: 1,813
Thanks: 3,036
Fixes: 52
Registered: 29-09-2011

Re: Intermittent Outgoing Mail Issues

A small number of people are continuing to see issues when attempting to send emails.

We will update again once we have more information.

Thank you for your patience
 Jono H
 Plusnet Community Manager
Community Gaffer
Community Gaffer
Posts: 1,813
Thanks: 3,036
Fixes: 52
Registered: 29-09-2011

Re: Intermittent Outgoing Mail Issues

Following repairs completed yesterday at 11am we're no longer seeing this issue.

If you have any problems sending mail please let our support teams know.

 Jono H
 Plusnet Community Manager