We're aware of a problem where BT Sport via the app or the online web-player may not work for you while on a Plusnet broadband connection, which we're investigating and we'll fix as soon as we can.
In the meantime, try turning your router off and on. If you're still having issues, you may need to leave your router off for a bit longer, up to 65 minutes if at all possible, then switch it back on again.
If you need further help, feel free to post in our TV board Here.
I'll endeavour to update this service status as soon as I've got more information to share.
We're really sorry for the inconvenience.
From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.