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who is the managing director

Posts: 1
Thanks: 2
Registered: ‎10-08-2017

who is the managing director


Does anybody have the contact details for the directors of Plusnet

As I wish to inform them how bad the company is and they will just total ignor how me the customer feels about the service as they will just think we have got plenty more customers and that will pay my big bonus each year 

So if anybody can give me the contact details for the MD that will be very good


All Star
Posts: 3,274
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Registered: ‎24-10-2013

Re: who is the managing director

it's the CEO you're looking for.
but if you think sending an email to the CEO will result in that person seeing the email then you are very much mistaken.
emails get read and dealt with by a team of CS agents (usually a little higher up than your basic CS agent).
this is standard practice amongst most businesses.
Posts: 5,658
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Registered: ‎21-03-2011

Re: who is the managing director

PlusNet is 100% owned by BT.


Good luck!

Now Zen, but a +Net residue.
Aspiring Champion
Posts: 19,524
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Registered: ‎12-08-2007

Re: who is the managing director

The ceo of Plusnet is Andy Baker. His email address is [removed] .

I failed to make contact with him when I needed to contact him. I eventually heard from him after I emailed the ceo of BT.

Andy told me he does read emails sent to him, but he doesn't seem to reply. He never comes onto the forums to tell us what is going on. Strange for a company that is in the communication business.

Moderator's note by Dick (Strat): Personal information removed from a public forum.



Community Veteran
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Registered: ‎05-04-2007

Re: who is the managing director

If the OP can post a bit more detail on what has made them feel the way they do, then someone (including PlusNet staff who post on here) may be able to help you.

Community Gaffer
Community Gaffer
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Registered: ‎21-04-2017

Re: who is the managing director

Hi there,


Please feel free to let us know if there's anything we can help with.



From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
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Registered: ‎22-08-2007

Re: who is the managing director

FWIW I have had a reply to an email fttp m Andy.

As the last two posts suggest - do give us a clue what the problem is. If it's a protracted provide problem there's a fair chance that the issue is in BT Openreach ... in which case you're more likely to get traction on the problem by writing to the CEOs of BT Openreach and BT Group ... that generally opens doors to places....

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Aspiring Pro
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Registered: ‎05-11-2017

Re: who is the managing director

Did you get much luck with this in the end

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