welcome to full fibre guide, its broken

[#1]

Upgrading to full fibre tomorrow

Clicked a link on the email to look at the Welcome to Full Fibre Guide and it says 

Your publisher payment $43,336 is due 

Please pay the dues ti avoid system shutdown

I think its broken, or someone owes some money....luckily i know what I'm doing

[#2]

That certainly looks horribly broken. 😁

[#3]

Eugh!

Thanks for raising. I've flagged it to the relevant team so they're aware.

[#4]

Moderators Note

This topic has been moved from Broadband to Plusnet Feedback

[#5]

This should be fixed now.

[#6]

I know it is an old thread but perhaps someone can fixed the Guide to Fibre link as that isn't working...

[#7]

Yes, its still not working. It keeps saying "You are not connected to the internet" when I most definitely am.

How do I get hold of this booklet?

[#8]

Could you post the link you're using please and we can check?

[#9]

@dave Link and email already sent to @JamesB  via private message.

[#10]

Well it was 2 emails that PlusNet sent to me just yesterday as I have just signed up to Full Fibre.

It says:-

For more information on your order, and what happens next, check out the following Welcome To Full Fibre Guide.

Whatever is hidden in that wording ...

[#11]

It seems to link to

https://booklet.plus.net/welcome-to-full_fibre?utm_source=customer-res&utm_medium=email-triggered&ut...

But it does not work. Not a good start especially on a brand new email from an ISP.