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usage

monkey001
Grafter
Posts: 136
Registered: 05-06-2009

usage

is there any reason why yesterday i downloaded 700mb and on my usage chart it says 1.4gb.
i had a email saying im close to my limit i then checked the chart it said 1.2gb straight after i switched my router off and just turned it on now and it saying 1.4gb
looking through some of it its happened a couple of times
answer please?
8 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: usage

First - the usage system always lags an hour or so behind the actual usage.
Second - was this downloaded via P2P such as bit torrent
Community Gaffer
Community Gaffer
Posts: 17,665
Thanks: 658
Fixes: 162
Registered: 05-04-2007

Re: usage

Checking the usage logs it's showing that you downloaded 1.1GB yesterday and uploaded 300MB. Both upload and download are taken into account when you see the usage figures.
If you like I can get you the hour by hour upload and download if that's helpful?
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
monkey001
Grafter
Posts: 136
Registered: 05-06-2009

Re: usage

was just a download on my xbox of around 300mb and one on my ps3 of 400mb then just my normal playing usage which is normally 200-330mb
hence why i questioned it
chris yes if you wouldnt mind please as i know for sure no one is hopped on my router
i was wrong to think 15gb a month was enough for gaming good job its a 12 month contract
scootie
Grafter
Posts: 4,799
Registered: 03-11-2007

Re: usage

couple more weeks and it wont even be a 12month contract monkey
monkey001
Grafter
Posts: 136
Registered: 05-06-2009

Re: usage

whys that ?
dick:quote
Community Gaffer
Community Gaffer
Posts: 17,665
Thanks: 658
Fixes: 162
Registered: 05-04-2007

Re: usage

Hi Monkey,
I don't have access to that information from where I am (currently at home) but I'll PM you with it in the morning.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007
monkey001
Grafter
Posts: 136
Registered: 05-06-2009

Re: usage

thanks chris werid i still cant believe i download/uploaded all that though

interesting read jim i was unaware i set-up myself and have my own hardware Smiley
if the usage was better i probably would think about staying as the customer service is very good but at £20pm or 10pm with sky and better usage i know which im goona choose