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Have you had a good experince with your PN Broadband contract this week ?

Community Veteran
Posts: 3,486
Registered: ‎02-10-2008

Have you had a good experince with your PN Broadband contract this week ?

OK - a good point
Over on this thread - The Peckham Bouncer asked:
"And bare in mind your looking at messeges here from customers who have had problems..people wont be writing in saying, 'had a great week on plusnet this week, no problems thanks'..."
So just a light hearted survey to ask just that question of the regulars, and visitors.
Has this week been a good week for your Plusnet broadband service ?
17 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Have you had a good experince with your PN Broadband contract this week ?

Voted a good week - ignored the crawling forum  Lips are sealed
Community Veteran
Posts: 3,291
Thanks: 2
Registered: ‎10-08-2007

Re: Have you had a good experince with your PN Broadband contract this week ?

odd niggle: been a bit choppy for me a few times browsing and I had some poor performance on voip (skype)
Steve
Seasoned Pro
Posts: 6,818
Thanks: 315
Registered: ‎13-07-2009

Re: Have you had a good experince with your PN Broadband contract this week ?

voted yes no problem at all Smiley,been the same for me every week really,running smoothly with no hiccups Smiley
If life gives you lemons, make lemonade.
Community Veteran
Posts: 1,100
Registered: ‎05-04-2007

Re: Have you had a good experince with your PN Broadband contract this week ?

Just a niggle, the connection occassionally kept dropping. Profile now gone down from 6500 to 6000 to hopefully this will be more stable now (used to be on 6000 with no problems). Just a pity you can't say "stick at this level" because each time it goes up to 6500 the connection drop outs return.
VileReynard
All Star
Posts: 11,191
Thanks: 306
Fixes: 11
Registered: ‎01-09-2007

Re: Have you had a good experince with your PN Broadband contract this week ?

Can we have a vote for "Plusnet have resolved a couple of long-standing problems, so at this particular moment in time, everything is peachy"?

Not applicable

Re: Have you had a good experince with your PN Broadband contract this week ?

Connection dropped once last night but soon back on with a bit of jiggling in the Network and Sharing Centre so voted for no problems as can't be sure it was down to PN anyway.
My connection is usually 100% reliable and I'm understandably very happy.  Smiley
scootie
Grafter
Posts: 4,799
Thanks: 1
Registered: ‎03-11-2007

Re: Have you had a good experince with your PN Broadband contract this week ?

had a few problems this week with choppy throughput on 21cn but am sure if its BTw problem or not as a resync sorts it out to some degree.
as for PN ive no dealings with them this week. which is allways good Smiley
Quester
Grafter
Posts: 40
Registered: ‎06-04-2007

Re: Have you had a good experince with your PN Broadband contract this week ?

Apart from the DNS failures it's been ok. Nearly a month of using the Unlimited package and I think overall it was a good move from Premier 1.
Community Veteran
Posts: 6,773
Thanks: 258
Fixes: 21
Registered: ‎16-02-2009

Re: Have you had a good experince with your PN Broadband contract this week ?

Well I haven't had any issues, any PN broadband either  Grin (Being on holiday)
Spruance
Grafter
Posts: 173
Thanks: 3
Registered: ‎03-02-2008

Re: Have you had a good experince with your PN Broadband contract this week ?

It's been ok for me too although the speed is marginally down and I notice that my BT profile has now gone back to 5Mb from 5.5Mb previously but no idea why that is. Huh In contrast, for a brief period after midnight a few nights ago I was getting an extremely fast download speed but only for around 15 minutes. I wonder if this was BT tinkering with the line?

PS: I stand corrected. I've just visited the BT Speedtester site again and now my IP profile is down to 4500 kbps. How's that then? It would appear that I am dropping 500kbps per week. Shocked (BT Exchange is Boston, Lincs).
munkimatt
Grafter
Posts: 35
Registered: ‎17-09-2009

Re: Have you had a good experince with your PN Broadband contract this week ?

This is my first week on Plusnet. So far my broadband connected 5 days earlyan I've had great support from both here and over the telephone.
A good week? You could put it that way!
JKM49
Newbie
Posts: 6
Registered: ‎31-01-2009

Re: Have you had a good experince with your PN Broadband contract this week ?

I voted a bad week. I suppose this could be a bit unfair as speed problem improved on after a chat with support. And usually no problems at all, just a few days where service slipped a bit.
I have come to this thread at a bad time as, as I say there are usually no problems.  Cool
pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: Have you had a good experince with your PN Broadband contract this week ?

I had already voted, but they are sure in trouble with the home phone billing, mine has been up the creak for two months now, havnt a clue how many calls I have made this month
SpendLessTime
Aspiring Hero
Posts: 2,844
Thanks: 844
Fixes: 82
Registered: ‎21-09-2009

Re: Have you had a good experince with your PN Broadband contract this week ?

Have completed a week since moving from Zen to Plusnet, and have had no issues. A happy new customer.