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Posts: 10
Registered: ‎20-06-2014


Thanks to the call centre, BT Openreach finally nailed the lousy phone line to a fault 40 metres from the box and used a spare good pair on the cable, I've now got a crackle free line and the Broadband is a good 28-30Mb, shame it took them three tries to find the fault but it was an underground fault not at the box or the pole.
I look forwards to the day they take the Fibre to the distribution pole we will then actually get super fast broadband that no ISP can provide until BT gets its antiquated structures ripped up and replaced.
Plusnet Help Team
Plusnet Help Team
Posts: 6,124
Thanks: 592
Fixes: 229
Registered: ‎01-01-2012

Re: thanks

Glad to hear we got you sorted in the end.
If there's anything else we can help with let us know.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team