cancel
Showing results for 
Search instead for 
Did you mean: 

terrible service

saab3
Newbie
Posts: 8
Registered: ‎03-06-2013

terrible service

since joining plusnet on 3rd april this year the service i have recieved is pitifull,
wish i had stayed with bt at least my download speed was a stable1.6mb,now i can only get 0.6mb and nothing they can do .....
but charge me £119.27 if i wish to leave!!
bbc i player buffering buffering..... just not good enough plusnet, turn  Sadthe speed upHuh? Sad
2 REPLIES
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: terrible service

Hi there,
Sorry to hear of your dissatisfaction. I can see that your speeds have fluctuated since you've been with us.
I can see that you've a fault raised with us, can you confirm that you're connected to your test socket?

Community Veteran
Posts: 19,102
Thanks: 443
Fixes: 21
Registered: ‎31-08-2007

Re: terrible service

see http://community.plus.net/forum/index.php/topic,115491.html - Sorry you are having a problem, sounds like you may have a line fault but starting 2 separate threads on the same problem doesn't help people to help you get your problem resolved.