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terrible customer service

dirtyharry
Not applicable
Posts: 1
Registered: ‎02-03-2016

terrible customer service

i've had a fault on my phone for over 2 mbut no date onths keep gettingupdates,except when it'll be fixed ,end of my tether will look for another provider asap.
1 REPLY 1
Chris
Legend
Posts: 17,724
Thanks: 599
Fixes: 169
Registered: ‎05-04-2007

Re: terrible customer service

@dirtyharry
I can see that this should be fixed and you've been able to speak to one of my colleagues to confirm this. They've also arranged the refund agreed with you.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.