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terrible customer service

Posts: 1
Registered: 02-03-2016

terrible customer service

i've had a fault on my phone for over 2 mbut no date onths keep gettingupdates,except when it'll be fixed ,end of my tether will look for another provider asap.
Plusnet Staff
Plusnet Staff
Posts: 17,641
Thanks: 535
Fixes: 159
Registered: 05-04-2007

Re: terrible customer service

I can see that this should be fixed and you've been able to speak to one of my colleagues to confirm this. They've also arranged the refund agreed with you.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff