terrible customer service

[#1]

i've had a fault on my phone for over 2 mbut no date onths keep gettingupdates,except when it'll be fixed ,end of my tether will look for another provider asap.

[#2]

@dirtyharry
I can see that this should be fixed and you've been able to speak to one of my colleagues to confirm this. They've also arranged the refund agreed with you.