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omg this better be a mistake

kevyandrean
Grafter
Posts: 55
Registered: 16-05-2013

omg this better be a mistake

got this this morning, you trying to kill me or something? please tell me its a mistake .
Account username: kevyandrean
Your broadband order is now being processed.
Your service is due to go live on 01/06/2013. Your order could complete any time on this date, up to midnight.
If you've got any questions, please contact us using the Help Assistant:
http://help.plus.net/
5 REPLIES
kevyandrean
Grafter
Posts: 55
Registered: 16-05-2013

Re: omg this better be a mistake

you dont realise what this could mean for me. can someone please check for me. ill need to go back with talk talk if this is the case. need to know asap please.
Community Gaffer
Community Gaffer
Posts: 17,644
Thanks: 636
Fixes: 162
Registered: 05-04-2007

Re: omg this better be a mistake

Chris is looking at this now.
He also explained the latest update on one of your other threads (it may be easier to continue on one thread instead of creating multiple about the same issue).
http://community.plus.net/forum/index.php/topic,115026.msg992148.html#msg992148
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: omg this better be a mistake

We've been continually chasing this with the migration escalation team, we still feel we are no further forward to arranging your migration which is why we placed an order for a new line install.
The earliest date for the is the 31st May which we have booked in and we feel this is currently going to be the quickest way to get your services active.


kevyandrean
Grafter
Posts: 55
Registered: 16-05-2013

Re: omg this better be a mistake

is the install just a case of a bt man fitting a new line? i can get that done quicker and i mean that.
dick:quote
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: omg this better be a mistake

I'm going to get somebody to call you shortly.