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all phones to plus net our down

samuria
Grafter
Posts: 1,577
Thanks: 3
Registered: ‎13-04-2007

all phones to plus net our down

no matter what I try to get on the plus net phone it says emergency anouncment for Res and cuts you off tried support customer service etc all do the same there is no service from plusnet
3 REPLIES 3
Chris
Legend
Posts: 17,724
Thanks: 599
Fixes: 169
Registered: ‎05-04-2007

Re: all phones to plus net our down

Unfortunately we had a fire alarm meaning we had to leave the office in Sheffield for a short while, we're back in now and you should be able to get through to support again. Sorry for any inconvenience.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Oldjim
Community Veteran
Posts: 38,460
Thanks: 1,034
Fixes: 63
Registered: ‎15-06-2007

Re: all phones to plus net our down

A serious question - I could understand that if you only had one office but why weren't all calls automatically transferred to the Leeds office
Chris
Legend
Posts: 17,724
Thanks: 599
Fixes: 169
Registered: ‎05-04-2007

Re: all phones to plus net our down

I've asked the question here to try and figure that out myself.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.