cancel
Showing results for 
Search instead for 
Did you mean: 

accidentally closed complaint ticket

Newbie
Posts: 3
Thanks: 1
Registered: ‎07-09-2020

accidentally closed complaint ticket

Hi, I accidentally closed a complaint ticket which I would like reopened #205828427 as it is not 100% resolved.
2 REPLIES 2
Pro
Posts: 543
Thanks: 119
Fixes: 7
Registered: ‎25-08-2010

Re: accidentally closed complaint ticket

@seharris 

Just login to your account, choose Manage Account then Help Assistant and scroll down to View all questions asked then you might be able to add to it.

Dave

Newbie
Posts: 3
Thanks: 1
Registered: ‎07-09-2020

Re: accidentally closed complaint ticket

I know how to view a closed ticket but I would like it reopened so that the line of communication remains open. I've seen plusnet advisors reopening tickets for others on here.