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Worst customer service experienced

whatthehell
Newbie
Posts: 1
Thanks: 2
Registered: ‎15-12-2017

Worst customer service experienced

I really do not understand how you have got a great reputation for your customer service. You have the worst customer service I have ever come across. Your staff are not polite, warm or professional. It is the first and last time trying this provider. Thank god I was in my cooling off period to get out before getting stuck with this company for 18 months. 

1 REPLY 1
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,907
Thanks: 1,525
Fixes: 479
Registered: ‎01-01-2012

Re: Worst customer service experienced

I'm sorry to hear you feel that way.

If there's anything you want me to take a look at feel free to PM your username.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team