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Why do Plusnet call you an AU?

BRABUS
Grafter
Posts: 664
Registered: ‎12-01-2010

Why do Plusnet call you an AU?

Ok so I get it when OlusNet call a user an EU, that means End User.  What do they mean when they refer to you as an AU?
7 REPLIES 7
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Why do Plusnet call you an AU?

authorised user perhaps or just a typo
BRABUS
Grafter
Posts: 664
Registered: ‎12-01-2010

Re: Why do Plusnet call you an AU?

thanks OldJim Authorised User would be right, I just wondered if it meant Angry User like we used to type at work.  I was going to get very upset if they had called me angry.  Throughout my issue with the lack of a phone and broadband service (phone being the crucial one for my disabled dad)
http://community.plus.net/forum/index.php/topic,140926.0.html

and all communications with Plus Net I have remained calm and polite.  I really don't know how I managed though LOL.
they are a shocking shower overall.
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,896
Thanks: 1,506
Fixes: 480
Registered: ‎01-01-2012

Re: Why do Plusnet call you an AU?

Just to confirm AU is authorised user.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Empirical
Grafter
Posts: 54
Registered: ‎05-04-2014

Re: Why do Plusnet call you an AU?

Missed a opportunity there - should have said he was a gold customer!
BRABUS
Grafter
Posts: 664
Registered: ‎12-01-2010

Re: Why do Plusnet call you an AU?

Can anyone guess what a POU is???  
Let's just say I am one still and Plus Net are doing (in the words of Paul Daniels) "not a lot" to fix it.
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Why do Plusnet call you an AU?

yes - and you should be reported for bypassing the word censor  Grin Grin Grin
Luzern
Hero
Posts: 4,823
Thanks: 872
Fixes: 9
Registered: ‎31-07-2007

Re: Why do Plusnet call you an AU?

Quote from: Matthew
Just to confirm AU is authorised user.
Or maybe in the present volume of negativity toward Plusnet, "Awkward User"? Grin
No one has to agree with my opinion, but in the time I have left a miracle would be nice.