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Where has my question gone? It has been removed !

darcy
Grafter
Posts: 59
Registered: 31-05-2010

Where has my question gone? It has been removed !

I had a complaint to higher level complaints, and the thread and question seems to have been removed from "My Questions"..Why is this?
I called in today to ask abou this and was told it ws still an open question and they could view it - however I cannot view it.
The assistant could no tell me why it had been removed from my view..
I have posted this on billing section but nobody has answered.
5 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,665
Thanks: 658
Fixes: 162
Registered: 05-04-2007

Re: Where has my question gone? It has been removed !

It'll be because there are too many open tickets on your account. I can see a couple that can be closed as they were just information from us, so give me 5 minutes and you should be able to see your complaint ticket again.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
darcy
Grafter
Posts: 59
Registered: 31-05-2010

Re: Where has my question gone? It has been removed !

Thank you. It has appeared again.
darcy
Grafter
Posts: 59
Registered: 31-05-2010

Re: Where has my question gone? It has been removed !

MY question has been removed again. Question 72372753
Can you please return it to my list of questions again please? I am waiting for a reply and cannot see wahat is going on if it is not there.
Community Gaffer
Community Gaffer
Posts: 17,665
Thanks: 658
Fixes: 162
Registered: 05-04-2007

Re: Where has my question gone? It has been removed !

Try now?
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Gaffer
Community Gaffer
Posts: 17,665
Thanks: 658
Fixes: 162
Registered: 05-04-2007

Re: Where has my question gone? It has been removed !

If it stops being visible again, try this link:
https://www.plus.net/wizard/?p=view_question&id=72372753
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff