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Where do I send my bill to?

martb
Hooked
Posts: 8
Registered: 02-02-2013

Where do I send my bill to?

Supposed to have an engineer today 1 - 6 told in my text that there will be a £50 charge if I am not in, well I have used up 6hours holiday and guess what nobody turned up. Absolutely livid I assume I can charge for my lost time aswell?
Can somebody from PN please let me know what is going on? ticket number 65739186.
Just for good measure the telephone support number cut me off at 16 minutes, maybe my decision to use PN might need a rethink?
Hope somebody can help
4 REPLIES
martb
Hooked
Posts: 8
Registered: 02-02-2013

Re: Where do I send my bill to?

Panic over BT Openreach turned up at ten past seven. All ok rant taken back  Roll eyes
Mayfly
Pro
Posts: 1,176
Thanks: 121
Fixes: 1
Registered: 04-06-2009

Re: Where do I send my bill to?

Pleased for you, Better late than not at all!!  Smiley
Moderator
Moderator
Posts: 18,689
Thanks: 1,945
Fixes: 247
Registered: 11-01-2008

Re: Where do I send my bill to?

welcome to the forums martb Smiley
glad they turned up, albeit late

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Community Veteran
Posts: 19,101
Thanks: 443
Fixes: 21
Registered: 31-08-2007

Re: Where do I send my bill to?

Glad OR turned up for you and hope the problem is solved. You shouldn't have been cut off by the phone system, post up the time you were on the phone and hopefully someone can look into it.