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What went wrong?

chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: What went wrong?

I can't see any obvious issues with your line, the modify order I placed hadn't uncapped your upload for some reason, so I've placed another order to do this which will complete tomorrow for you.
Let me now if makes any improvement to your gaming.
newagetraveller
Pro
Posts: 692
Thanks: 111
Fixes: 2
Registered: ‎03-08-2012

Re: What went wrong?

"I can't see any obvious issues with your line"
Must be a bit like my line then? A line on which my speed has gradually reduced since 17th May, in spite of being connected to the test socket, and there are no apparent faults.
fadeaway
Grafter
Posts: 41
Registered: ‎13-09-2010

Re: What went wrong?

I don't think it's my wireless network because I have been using Steam-Streaming to stream 1080p games from my desktop powerhouse to my laptop wirelessly in real time.  Since I have had the router plugged into both the lounge socket and the test socket with similar ping issues (it's not just LoL, internet/youtube etc all slow down often) that only really leaves a problem with my line.  Sad
chrispurvey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: What went wrong?

@fadeaway
Your upload is now uncapped, can you please let us know if there's any difference to your gaming?
@newagetraveller
I can see your line has had disconnections recently, it would be worth continuing with our faults team investigating this.

fadeaway
Grafter
Posts: 41
Registered: ‎13-09-2010

Re: What went wrong?

I haven't had much lag lately. This could be because I set up QoS for the League of Legends ports though. I'll let you know how it goes. Cheers!
Acassim
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,075
Registered: ‎11-06-2007

Re: What went wrong?

Thanks for the update fadeaway,
Good to hear things have improved since you made those changes. Please do let us know how you get on with this as it could well be worth looking into a the fix to what happened.