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What's the real story on this one - MSE/Plusnet

x47c
Grafter
Posts: 878
Thanks: 1
Registered: ‎14-08-2009

What's the real story on this one - MSE/Plusnet

See this thread on the MSE techie sub-forum
http://forums.moneysavingexpert.com/showthread.php?t=4661759
The claim is that Plusnet have washed their hands of the situation as say there is nothing they can do.
Claim neighbours on either side have broadband - but the complainant cannot.
Further claim that it worked OK for two years - but now mysteriously does not.
I'm sure there is more to it than meets the eye but Plusnet reps might like to keep an eye on the thread.
1 REPLY
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: What's the real story on this one - MSE/Plusnet

Thanks x47c, I've dropped a reply in - hopefully we'll get a ticket ID or similar so we can look into what's going on there. Doesn't sound good though.