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Well happy with FTTC install

AutomaticEarth
Newbie
Posts: 1
Registered: ‎05-12-2012

Well happy with FTTC install

Hi,
Just like to say that I had FTTC installed without a hitch last month after having been a customer of Force9 / PlusNet for 11 years.
OpenReach engineer turned up for the morning appointment, installed the master socket, set up the modem, and even set up the PlusNet-supplied router. I've signed up for the Value Fibre package (40/10 - 40Gb) and am getting 3gM down and 9.2M up.
Well done for such a painless upgrade - I'm more than happy with service recieve so far.
Kind Regards
AE
5 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,536
Thanks: 252
Fixes: 69
Registered: ‎27-04-2007

Re: Well happy with FTTC install

Glad to hear that your happy with the installation and the service so far.
Thanks for taking the time to post about that.
Adam
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Moderator
Moderator
Posts: 27,084
Thanks: 1,796
Fixes: 146
Registered: ‎14-04-2007

Re: Well happy with FTTC install

And welcome to the forum AutomaticEarth Smiley

Customer and Forum Moderator. Windows 10 Firefox 62.0.3 (64-bit)

mikko
Grafter
Posts: 288
Registered: ‎30-07-2007

Re: Well happy with FTTC install

Puts my mind at rest a bit as I'm due for an install on 13-12-12 (one week today!).
Haven't received the router yet  though. Is it normally sent just before installation?
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Well happy with FTTC install

Hi mikko,
Just checked on the order for you and the appointment is still fixed for the 13th. The router would normally be sent to arrive a day or so before the appointment date but I've ordered it for you now so should be with you tomorrow or Saturday Smiley
mikko
Grafter
Posts: 288
Registered: ‎30-07-2007

Re: Well happy with FTTC install

OK and very many thanks.