Very slow upload speed - how do I get it uncapped?
I have just switched from Be to Plusnet ADSL and the download speed at 6.3 Mbps is fair but the upload speed is only 0.34 Mbps or so, about a third of what I had been getting with Be Broadband (and Demon before that some years ago). I gather from other messages that by default lines have a "capped" upload speed and that the restriction can be removed on request, but I can't see how to do that. This measly upload speed will become very annoying I can see - can someone tell me how I go about requesting the removal of the cap?
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