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VPN issues

skxxx
Newbie
Posts: 5
Registered: 05-02-2015

VPN issues

Hi - switched to PlusNet a week ago and on the whole all is good.  However - one biggish problem is that the VPN I use for work won't connect (it was fine with BT).  I've tried all the suggestions on previous forum posts, firewall set to low (and also tried it off), various commands via telnet but to no avail.  I'm using the free router supplied - is it possible to use a VPN with this? Or do I need to get a different router?
4 REPLIES
Community Veteran
Posts: 1,612
Thanks: 22
Registered: 29-06-2010

Re: VPN issues

Check your firewall setting here - https://portal.plus.net/my.html?action=firewall (you'll need to log in)
If it's set to "High" then that's what's blocking your VPN.
Community Veteran
Posts: 6,313
Thanks: 86
Fixes: 3
Registered: 08-01-2008

Re: VPN issues

If you still have your BT hub most versions, if not all, can be used on Plusnet broadband.
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
skxxx
Newbie
Posts: 5
Registered: 05-02-2015

Re: VPN issues

I do still have my hub - so will give that a try! Thanks.
dick:quote
skxxx
Newbie
Posts: 5
Registered: 05-02-2015

Re: VPN issues

Now up and running with Bt homehub - thanks W23.