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Upgrade to fibre

Posts: 61
Thanks: 1
Registered: ‎22-04-2014

Upgrade to fibre

We were due to upgrade to fibre today, and I have to say that reading all the horror stories on here I wasn't too confident it would happen.
However, I'm pleased to say that the Kellys' engineer turned up in the allotted time slot; he rang to say he was on his way and arrived when he said he would.  He did a good tidy job with absolutely no mess and wouldn't leave till I had ensured that I was able to connect to the internet.  This is the 2nd Kellys' engineer to have been here since we moved in and both have been exemplary.
I've just done an Ookla speed test and it showed 35mbps, which is massive improvement on the 6.5 we had before.  Hopefully there will be no issues going forward.
A big thank you to all concerned  Cheesy  Cheesy
Plusnet Help Team
Plusnet Help Team
Posts: 16,776
Thanks: 853
Fixes: 217
Registered: ‎27-04-2007

Re: Upgrade to fibre

Sounds good!
I shall pass on some feedback.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team