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Updating your main site

elkieluca
Grafter
Posts: 204
Registered: 21-08-2010

Updating your main site

I still have another email address with TalkTalk that I use occasionally and today they have really gone all out with a lovely new web site.  Why can't my favourite ISP Plusnet spend the time to improve their website.  I have to log in twice each time as it doesn't take my password the first time and its so plain and ordinary. Please whoever is in charge of the site try to do better. Thanks  Smiley
6 REPLIES
jab1
All Star
Posts: 1,911
Thanks: 425
Fixes: 6
Registered: 24-02-2012

Re: Updating your main site

I'm ex-TT too, and still visit the forums (occiasionally). Unlike you though, maryf, I much prefer the PN forum layout, it's much simpler, easier to navigate and not plauged by a confusing navigation  pane - have you read the post 'How lovely it looks'?
Each to their own though.
John
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: Updating your main site

Hi maryf,
Sorry about that, definitely sounds like something we need to look into. Do you mean this site (community.plus.net, with the forums etc) or our main website with your members' centre, where you log in to view bills and manage your account?
St3
Aspiring Champion
Posts: 2,608
Thanks: 496
Fixes: 5
Registered: 13-07-2012

Re: Updating your main site

i like the way the accounts pages is setup everything is simple to use and access Wink
elkieluca
Grafter
Posts: 204
Registered: 21-08-2010

Re: Updating your main site

Hi Matt,
I mean the main website where the accounts are. I always have to put my name and password twice and quite often three times before I get in.  I know its very slow and I accept that but its a nuisance having to type the same stuff over and over.
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Updating your main site

It doesn't solve your problem but have you considered using autologin https://portal.plus.net/my.html?s=0&action=autologin
elkieluca
Grafter
Posts: 204
Registered: 21-08-2010

Re: Updating your main site

Thanks for that Oldjim I'll try it.

Yes it works and its much faster, took me straight into view my usage page.  Thanks.