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Time travel again

Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Time travel again

I just received an email via the RSS feed - picture below - unfortunately the time is presently 11.51
10 REPLIES
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: Time travel again

Hmm... do the headers show where that time was set?
Community Veteran
Posts: 38,460
Thanks: 1,027
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Registered: 15-06-2007

Re: Time travel again

This is all I can get from the message header
Community Veteran
Posts: 38,460
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Registered: 15-06-2007

Re: Time travel again

just received two more - latest example below
Community Gaffer
Community Gaffer
Posts: 17,644
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Registered: 05-04-2007

Re: Time travel again

Looking directly on the status archive the timestamp is correct, so it's where the email is sent that's probably causing it. http://usertools.plus.net/status/archive/1347973931.htm
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Gaffer
Community Gaffer
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Re: Time travel again

Wait, it's the RSS feed not email. Looking at that now.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Veteran
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Registered: 10-04-2007

Re: Time travel again

Looks consistent - yesterday's were an hour ahead on RSS.
Edit: Here's the source
<item>
<title><![CDATA[Fax-2-Email Problems (72734) - RESOLVED]]></title>
<link>http://usertools.plus.net/status/archive/1347973931.htm</link>
<description><![CDATA[This is an update to this afternoon's post about the problem affecting our Fax-2-Email service -<br />
http://www.plus.net/support/email/fax-2-email.shtml<br />
<br />
Our suppliers have informed us that the problem is now resolved and our testing has confirmed this to be the case.<br />
<br />
Apologies for the inconvenience.<br />
<br />
Kind regards,<br />
<br />
Bob Pullen<br />
Customer Support]]></description>
<pubDate>Tue, 18 Sep 2012 14:12:11 GMT</pubDate>
<guid>http://usertools.plus.net/status/archive/1347973931.htm</guid>
<dc:subject>Email</dc:subject>
<dc:identifier>pn-1347973931</dc:identifier>
</item>

It was actually published at 14:12 BST
jelv (a.k.a Spoon Whittler)
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Community Gaffer
Community Gaffer
Posts: 17,644
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Registered: 05-04-2007

Re: Time travel again

Hopefully now sorted.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Veteran
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Re: Time travel again

The last posting looked good to me.
jelv (a.k.a Spoon Whittler)
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csogilvie
Grafter
Posts: 5,852
Registered: 04-04-2007

Re: Time travel again

Was that a recent problem or something that had been occuring for a while?
The problem I have currently, is that you say the fix that's been put in place has fixed it for you, but it's now broken it for other consumers of the feed that were working fine before hand...
Community Veteran
Posts: 26,656
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Registered: 10-04-2007

Re: Time travel again

I don't know how it was working for you before because when you look in the feed for the source it was blatantly wrong - the item time stamp said GMT when the figures gave the time in BST.
jelv (a.k.a Spoon Whittler)
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