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Thanks for the good service :)

higgles
Dabbler
Posts: 15
Registered: ‎06-02-2014

Thanks for the good service :)

Hi,
Just a note to say thank you to the Plusnet Support team for the help when I lost my internet in the early hours of Wednesday morning.  They did what they could without being given the information and support from Openreach (who listed 1/1/1753 as the fix date for the area fault!).  They put up with me calling for updates, they treated me with respect and didn't read from a script.
All in all, I wish more CS departments were as good as the one at Plusnet.
Thank You Smiley
1 REPLY
Moderator
Moderator
Posts: 19,241
Thanks: 2,151
Fixes: 343
Registered: ‎11-01-2008

Re: Thanks for the good service :)

welcome to the forum higgles, glad you've had a good response Smiley

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'